Terms of Service

Last updated: October 2026

1. Agreement to Terms

By accessing or using Cleanbook ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. What Cleanbook Is

2.1 A Listing and Connection Service

Cleanbook is a listing and connection platform that allows independent cleaning professionals to advertise their services and allows consumers to discover and contact those professionals.

2.2 Not a Party to Transactions

Cleanbook is not a party to any agreements between cleaning professionals and clients. Any service, price, or payment arrangement is made solely between the cleaning professional and the client. Cleanbook does not set prices, process payments, or take any commission on services arranged through the platform.

3. No Screening or Endorsement

Cleanbook does not screen, verify, background check, or endorse any cleaning professional listed on this platform. We provide no assurance of a professional's qualifications, licensing, insurance, identity, or fitness for any particular task. Users are responsible for their own due diligence before engaging any service provider.

4. Independent Professional Relationship

Cleaning professionals who list on Cleanbook are independent business operators and are customers of Cleanbook's listing service. They are not employees, contractors, agents, or representatives of Cleanbook. Cleanbook exercises no control over how professionals perform their services.

By listing on Cleanbook, cleaning professionals certify that they operate as independent businesses and acknowledge their relationship with Cleanbook under Arizona's Domestic Independent Business Services (DIBS) framework (ARS 23-1601).

5. Payments Are Off-Platform

All payments for cleaning services are made directly between the consumer and the cleaning professional. Cleanbook does not collect, process, or hold any payment for services rendered.

Cleanbook does not collect or store payment card data in connection with any service transaction. Cleaners and clients are solely responsible for agreeing on and executing payment outside the Cleanbook platform.

6. Cleaner Listing Obligations

Cleaning professionals who create a listing on Cleanbook agree to the following:

6.1 Business License

You certify that you hold any business license required by your jurisdiction to operate as a cleaning professional.

6.2 Own Tools and Equipment

You certify that you supply your own tools, equipment, and cleaning supplies to perform your services. Cleanbook does not provide tools or equipment.

6.3 Non-Exclusivity

Listing on Cleanbook does not create an exclusive relationship. You may list on other platforms, accept clients by other means, and operate your cleaning business however you choose.

6.4 No Deductions by Cleanbook

Cleanbook does not deduct any amount from payments made by clients to cleaning professionals. Cleanbook earns revenue only from listing subscription fees paid directly by cleaning professionals — not from service transaction amounts.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and current information when creating an account.

You must be at least 18 years old to use Cleanbook.

8. Acceptable Use

You agree not to:

  • Post false, misleading, or fraudulent listings
  • Impersonate any person or entity
  • Harass, threaten, or abuse other users
  • Use the platform to discriminate unlawfully
  • Circumvent any platform safety or access controls
  • Use automated tools to scrape or harvest data
  • Post content that violates any applicable law

9. Reporting Concerns

If you believe a listing violates these Terms, you may report it using the report function on the listing. Reports are reviewed by Cleanbook staff. We do not automatically remove or demote listings based on reports — all removal decisions are made by a human reviewer.

Cleanbook is a platform, not a party to or endorser of any listing content. Listing content is provided by and is the sole responsibility of the cleaning professionals who post it.

10. Intellectual Property

The Cleanbook platform, including its design, code, and branding, is owned by Cleanbook and protected by applicable intellectual property laws.

By posting content on Cleanbook (such as a profile, photos, or description), you grant Cleanbook a non-exclusive, royalty-free license to display that content on the platform.

11. Privacy

Our Privacy Policy describes how we collect and use your information. By using Cleanbook, you agree to our Privacy Policy.

12. Disclaimers

12.1 As-Is Service

CLEANBOOK IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 No Liability for Third-Party Services

Cleanbook is not responsible for the quality, safety, legality, or any other aspect of services provided by cleaning professionals listed on the platform. Any agreement you reach with a cleaning professional is between you and that professional only.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEANBOOK'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED US DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID TO CLEANBOOK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL CLEANBOOK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cleanbook, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the platform, your violation of these Terms, or your violation of any third party's rights.

15. Termination

You may cancel your account at any time through your account settings. Cleanbook may suspend or terminate your account for violation of these Terms.

Sections 2, 3, 4, 13, and 14 survive termination of these Terms.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on the platform or by email. Continued use of Cleanbook after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Disputes shall be resolved in the courts of Maricopa County, Arizona, or through binding arbitration as set forth in these Terms.

18. Contact

Questions about these Terms? Contact us:

Email: legal@cleanbook.app

Website: cleanbook.app

By using Cleanbook, you acknowledge that you have read, understood, and agree to these Terms of Service.